Sr. Manager, CDFI Relationship Manager

Sr. Manager, CDFI Relationship Manager

​External Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Communications, Community Impact and Investment, Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement.  Through our teams, we have unparalleled access to a diverse group of motivated changemakers similarly focused on the ingredients for a more perfect future.

We focus on innovation and opportunity -- on long term well being for our associates, customers, and communities.  We dream in disruption -- at scale -- especially for those who have been underserved. This is the language of changing things for the better, of the future, and…of Capital One.

As we continue to build our commitment to our customers and communities, we would like for you to consider being part of this very special team.

Community Finance Team

Community Finance’s commitment to impact is clear. In 2023, the team originated $2.3 billion in debt and Low Income Housing Tax Credit (LIHTC) equity investments that financed more than 14,000 affordable housing units. Since its inception, Capital One has invested almost $17 billion in affordable housing and provided financing for more than 160,000 affordable housing units. 

Capital One’s Community Finance originates debt and equity to support affordable housing development. The team provides construction debt financing, as well as, invest in low income housing credits through proprietary and multifund equity fund structures. In addition the team partners with other lines of business to provide capital to Community Development Financial Institutions. 

The Community Finance is a line of business that seeks to build inclusive, thriving, resident-centered communities that catalyze opportunity & well being; and enables Capital One to further its mission to change banking for good. We partner with other teams within External Affairs and lines of business to create meaningful impact for customers and communities sustainably and at scale. 

The Role:

Community Finance is seeking a strategically oriented and energeticSenior Manager RMwith demonstrated experience driving innovation, impact and operational excellence to drive the expansion of Capital One’s Community Development Financial Institution (CDFI) activities. 

This role will report to the Senior Business Director accountable for developing a robust CDFI investment pipeline to execute our $600M CBP commitment. The role will serve as the face of CF and Capital One to the CDFI community. This associate should have a demonstrated record of delivering solutions, excel at relationship management, and have keen business and communications acumen.

Key Responsibilities:

Leadership and Innovation -

• Lead your team in best-in- class management of relationships; develop and maintain the company’s relationships with existing and prospective CDFIs and industry stakeholders; gather market intelligence by forging deep relationships; understand how Capital One shows up in our local communities and how we can help move the needle on socioeconomic mobility through investments in CDFIs.

• Harness your team’s market intelligence to bring insights to broader Community Finance and External Affairs, shaping perspectives and informing investment decisions; share intelligence with peers across the company to deepen our shared understanding, promote collaboration, and maximize impact

• Collaborate with executive leaders, your team, and other key stakeholders to establish business goals, plan portfolio growth, manage new and existing relationships, and perform proper pre-qualification underwriting of CDFI investments.

• Lead across the organization to manage risk, support new business initiatives and continuously well-managed processes

• Help craft a shared vision for the future, leveraging your expertise, leadership, and influence to provide clarity in complex situations, inspire breakthrough innovation and drive results

• Adopt an enterprise mindset in strategy development and implementation, considering both the internal and external CDFI landscape

• Proactively embrace and lead through change, with candor and optimism

• Evolve to meet new and emerging opportunities and challenges, including enabling a try/test/learn team culture 

• Innovate and find efficiencies in the application of data and technology to support business opportunities 

• Stay informed and demonstrate subject matter expertise, including attending and participating in industry workshops, conferences, etc.

Talent Development:

• Attract, develop, and retain a diverse team engaged in the sourcing and initial vetting of strategy-aligned deals 

• Foster an inclusive positive team environment of trust, collaboration, and effective challenge.

• Develop, coach, and inspire associates to reach their goals, including providing timely, specific, actionable feedback, facilitating relevant growth opportunities and managing performance

• Appreciate, reward, and elevate great performance, in accordance with company values 

Excellence & Risk Management:

• Adopt a “running the business” mindset, managing risks, ensuring data integrity, and promoting an overall well-managed environment

• Maintain overall responsibility for deal structure and economics; originate and follow transactions through closing, working closely with Credit, Underwriting, Loan Administration and other key partners throughout

• Regularly evaluate and contribute to the improvement of our processes; always look to drive simple, scalable impact and durable results

• Maintain a strong working knowledge of the bank, its customers, portfolio exposure, competitive environment, economic trends and policies

• Partner with business and Community Finance functions to foster an environment of open dialogue around risk tolerance and credit appetite

• Partner seamlessly with internal and external teams to develop and meet key milestones throughout the deal lifecycle

• Coordinate with various CF functional teams and other departments in the servicing of client relationships 

Basic Qualifications: 

• Bachelor's Degree or Military Experience

• At least 6 years of experience in client management, business development, or financial services

• At least 3 years of experience with mission-driven lending or investments or community development lending or investments

• At least 3 years of People Leadership experience

Preferred Qualifications: 

• MBA or Master’s Degree in Finance

• Experience in market analysis

• At least 10 years of specialized experience pertaining to CDFI investing

• At least 5 years of  People Leadership experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $193,000 - $220,300 for Sr. Manager, Community Finance

New York, NY: $210,500 - $240,300 for Sr. Manager, Community Finance

Richmond, VA: $175,500 - $200,300 for Sr. Manager, Community Finance

Apply